Region Officials

Region officials are the monitors who work at district level within a project’s region. They do most of the school visiting, so most of the activity figures in the dashboard are theirs.

The officials list

The list sits in the project’s Team section, under its own heading, described on the page as the district-level officials and their monitoring usage.

Each row shows the official with their Role, their job title, and their counts of School visits, Teacher visits, Pupil assessments and Absent forms.

The table comes ordered by school visits, most active first, so who is doing the most and who has stopped is visible at a glance. The counts cover all time.

An official’s profile

Clicking a name opens their profile, which brings together:

• Their details: role, job title, gender, and their pin for signing in on the app.
• Their last sync, shown next to their role at the top. This is the single most useful field when somebody reports a problem, because it tells you whether their data is reaching the server at all.
• Their activity: school visits, teacher visits and pupil assessments.
• The forms assigned to them and the districts they operate in.

Actions on a profile

These are manager actions (other roles read the profile without them):

• Edit changes their details, including the pin.
• Swap to Project Staff changes their role, for when somebody moves between the two kinds of monitor.
• Delete removes them.

Deleting does not delete their work

Removing a monitor does not remove the visits they recorded. Those stay attached to the schools and teachers they were made at, which is what you want: the monitoring happened, whoever has since left.

Districts an official operates in

An official is assigned the districts they cover, which is what puts those schools into their app. If somebody says a school is missing from their device, this assignment is usually the reason.

Officials, staff and country officials

Three kinds of people appear across the dashboard and they are easy to confuse:

Kind	Where they sit	What they do
Region official	A project’s region, working at district level	Most of the school visiting
Project staff	The project itself	Monitoring and coordination for the project
Country official	The whole country	Oversight across all its projects

The first two appear in a project’s Team section and are the ones ranked in its activity tables. Country officials are managed separately, from the country’s settings menu. See Country configuration.

Absent forms

The Absent forms column counts visits where the teacher was recorded as absent. It is worth reading alongside the visit count rather than on its own: a monitor with many visits and many absences is probably visiting at the wrong times, while few visits and many absences may point to a school that has stopped functioning.

Next: A staff member’s profile